What Our Clients Say

Microsoft – an American multinational technology company

My team has worked with Isolde and KOI for 6 years and the experience has been transformative. We have always been a remote team and the dynamics are different than what you may be used to. Aligning goals, roles and teamwork are key to your success and Isolde and KOI will drive this alignment. One of the risks of a world in which everyone works more remotely is keeping teamwork and connections. Isolde can help you with that.

Eric Bailey, Global Director of Travel, Venue Source and Payments, Microsoft


Isolde was an amazing part of the team who contributed to growing our culture and creating one of the best teams I have ever been a part of. She is thoughtful, focused and pushes to deliver excellence. It was absolutely fantastic working with Isolde and hope to do so again in the future.

Adam Smith, Global Program Manager for Microsoft Corporate (Commercial) Card Program

Bord Iascaigh Mhara – the agency of the Irish state with responsibility for developing the Irish marine fishing and aquaculture industries.

The Irish seafood sector operates in a dynamic global environment. Bord Iascaigh Mhara’s Horizon Programme is a management development programme which provides a platform to develop and support industry leaders, to give them the tools to create and maintain stable, sustainable and profitable businesses. 

Koi Business Coaching & Consulting provides Executive coaching, as an integral part of this programme, providing leaders with the support to create and work on their personalised Leadership Development Plans.

Isolde guided us through the process of setting-up and running the coaching engagement using best practice, providing us with various options to best meet the needs of the programme.

The majority of the participants had never worked with a coach before and didn’t know what to expect. Isolde delivered an interactive session on Leadership at a workshop in Dublin which introduced them to Emotional Intelligence. The workshop was followed by 4 individual coaching sessions over a period of 4 to 6 months.

The feedback from the leaders was extremely positive. The coaching helped them look at themselves in a way they wouldn’t have before, develop different approaches and think differently about their roles as leaders in their businesses.

– Pat O’Leary, Programme Director

O’Donnell O’Neill Hospitality Design, Dublin a dynamic and creative Interior Architecture and Design Studio.

Isolde worked with the Managing Partners of O’Donnell O’Neill Hospitality Design, a very successful creative Interior Architecture and Design Studio, at a time when they knew they needed to develop their organisation to support the growing demand for their services. They recognised that not doing so could result in them not being able to meet customer expectations which would damage their brand and ultimately their long-term viability.

Isolde has shown me the effectiveness of empathy within our business. This has had a huge impact on the culture of the company and has helped us hugely with staff retention.

We are now more confident in our management style and we have created clear structures for our staff in their roles in the company. 

– Ann-Marie O’Neill, Managing Partner, O’Donnell O’Neill Hospitality Design.

Symantec, Ireland – American multination that provides cybersecurity software and services.

Isolde worked with the Globalization Director and his leadership team to support them in delivering a new organisation structure and develop a culture that was delivery focused and proactive. Due to broader organisational changes, the requirements of this department were redefined mid-way through. This added to the complexity. Despite this, the department continued to deliver on organisational goals and targets and the objectives of building a high performing leadership team were achieved.

For any leader looking to create a truly high performing team environment and take their team to the next level in terms of empowerment, openness, trust and ultimately results, I’d highly recommend working with Isolde. I took on a new global leadership role a few years ago, one where I knew I would have to lead major change. I asked Isolde to work with me to leverage her expertise as a change expert and executive coach. In this time, Isolde has helped me as a leader and my leadership team lead and navigate major global changes successfully. Isolde’s executive coaching/team coaching expertise has had a hugely positive impact on the leadership team, working with us to identify priority areas where we wanted to improve and helping us get there. The results have been transformative – the team is high performing, we’re releasing more products in better quality than ever, and doing it more efficiently than ever before.

– Brian Kirwan, Director Globalization & Development.

Good Shepherd Cork providing services for women, children and families who are homeless or vulnerable to homelessness

Isolde has worked with Good Shepherd Cork on a voluntary basis since late 2017 supporting the management team in developing a Strategic Plan for the organisation, in team development work with the Management Team and is guiding them through a review of the organisational structure.

We really appreciate and value Isolde’s professionalism and her calm style and easy, thoughtful manner. I, and the other members of the Management Team, have great confidence in her facilitation skills, her judgement and her organisational development expertise.

I would be very pleased to recommend any organisation to avail of Isolde’s valuable and highly professional support.

– Allison Aldred, CEO, Good Shepherd Cork

Coaching Skills for Managers Programme 

Koi business coaching and consulting delivered a four-day coaching skills programme for The Law Society Finuas Skillnet in 2019. There has been over-whelming positive feedback from all course delegates. See Workshops for 2020 dates. 

The Law Society Finuas Skillnet Coaching Skills Programme for Managers was well received by all participants. The lead trainers were exceptional and were considered skilful, relational and supportive by all participants. We look forward to continuing our collaboration with KOI for future coaching skills programmes.

– Antoinette Moriarty, Programme Director, Law Society Finuas Skillnet.

Women in Leadership Programme 

Isolde has been running Women in Leadership programmes with Pamela Fay since 2015. This programme is for women who want to put time and energy into reflecting on achievements so far in their careers and answer the question “where to from here?”. Isolde and Pamela create a structured, supportive, experiential and fun environment that is the catalyst for participants to learn and grow.

I truly enjoyed attending the Women in Leadership Program. This course helped me in a journey of self-discovery and empowerment as a professional woman. What I found extremely helpful is that this journey was shared with other women in an environment of openness and understanding. This was only possible because of Pamela and Isolde who are extremely experienced and knowledgeable coaches. Thank you both for a great memorable experience.

– Paola Rossi, Sr. HR Business Partner, Webroot.

If you’re looking to learn something new about Leadership, but more particularly about yourself and would enjoy an empowering environment then this is the course for you. I’ve thoroughly enjoyed the content, space, support and challenge and would highly recommend it to others.

– Sinead Doherty, Senior Director, Symantec Corporation

Their training and coaching style is warm, grounded, with a deep emphasis on emotional intelligence and personal awareness – exactly what’s needed to make relationships and therefore organizations work. I feel empowered and energized through working with them, both in my personal life and at work.

– Katrin Drescher, Director Globalisation, Tenable

I was delighted to participate in the programme. It was empowering and liberating. It gave me the confidence to get to a place where I want to be.

– Angela Smith, BlueStar Consulting

This course has enabled me to challenge my beliefs and fears to make positive changes in my life.

– Ann O’Connell, Irish Manufacturing Research

For me the Women in Leadership programme provided a compelling space and context to learn, reflect and grow, both personally and professionally. Pam and Isolde bring the perfect blend of challenge, guidance and reflection to help programme participants to raise their awareness of themselves and the environments in which they operate. It is in this increased awareness that real movement can occur.

– Annalisa O’Carroll, Executive Coach