Business Coaching and consulting 

Koi Business Coaching & Consulting

Specialising in Leadership and Team Development since 2009. We work with leaders and teams in the private and semi-state sectors across multiple industries in Ireland and Internationally.

We are committed to transforming work cultures for well-being, performance and business results.

Isolde Norris
and Team Coach

Isolde is a qualified Executive and Team Coach accredited at Master Level with the Association for Coaching. She holds an MSc in Business and Team coaching.

Read more about Isolde

Eimear Carney
and Team Coach

Eimear is a qualified Executive and Team Coach accredited at Professional Executive level with the Association for Coaching. She holds an MSc in Personal and Management Coaching.

Read more about Eimear

Liz Sheehan
Training Consultant
Retail and Hospitality

Liz is an experienced Retail and Hospitality operations manager with excellent project management and people management experience.

Read more about Liz

What Our Clients Say

Isolde guided us through the process of setting-up and running the coaching engagement using the best practice, providing us with various options to best meet the needs of the programme.

The majority of the participants had never worked with a coach before and didn’t know what to expect. Isolde delivered an interactive session on Leadership at a workshop in Dublin, which introduced them to Emotional Intelligence. The workshop was followed by 4 individual coaching sessions over a period of 4 to 6 months. 

The feedback from the leaders was extremely positive. The coaching helped them look at themselves in a way they wouldn’t have before, develop different approaches and think differently about their roles as leaders in their business.

– Pat O’Leary, Bord Iascaigh Mhara

For any leader looking to create a truly high performing team environment and take their team to the next level in terms of empowerment, openness, trust and ultimately results, I’d highly recommend working with Isolde. I took on a new global leadership role a few years ago, one where I knew I would have to lead major change. I asked Isolde to work with me to leverage her expertise as a change expert and executive coach. In this time, Isolde has helped me as a leader and my leadership team lead and navigate major global changes successfully. Isolde’s executive coaching/team coaching expertise has had a hugely positive impact on the leadership team, working with us to identify priority areas where we wanted to improve and helping us get there. The results have been transformative – the team is high performing, we’re releasing more products in better quality than ever, and doing it more effectively than ever before.

– Brian Kirwan, Director Globalization & Development, Symantec Ireland

I truly enjoyed attending the Women in Leadership Programme. This course helped me in a journey of self-discovery and empowerment as a professional woman. What I found extremely helpful is that this journey was shared with other women in an environment of openness and understanding. This was only possible because of Pamela and Isolde who are extremely experienced and knowledgeable coaches. Thank you both for a great, memorable experience.

– Paola Rossi Sr.  HR Business Partner, Webroot

Isolde has shown me the effectiveness of empathy within our business. This has had a huge impact on the culture of the company and has helped us hugely with staff retention. We are now more confident and clear in our management style and we have created clear structures for our staff in their roles in the company.

Ann-Marie O’Neill, Managing Partner, O’Donnell O’Neill Hospitality Design

Some members of my team recently worked with Isolde as a business coach. Since embarking upon this journey with Isolde, I have seen both team members blossom in terms of personal growth and development. The effect on the individuals has been a discernible growth in confidence. Both are now more open to possibilities and opportunities and are more prepared to take a different path than that which they would have chosen before. It is easy too to see where the coaching has helped them in the management of their teams – the confidence that they now have is enabling them to more productively facilitate the growth and development of their teams. I highly recommend Isolde’s services.

– Orla Clifford, Director PMO

The career coaching sessions are having a very positive impact in my professional and personal life as well. Coaching helps you look at things from different perspectives, helps you build your strengths and makes you look inside yourself for your own answers – you usually have them, you just need to learn where and how to get them. Isolde guides you through your own discovery in a brilliant manner. You question things and, by questioning and analysing, you learn things about yourself and develop your skills at your own natural pace. I highly recommend career coaching sessions with Isolde to anyone who wants to improve him/herself, who wants to do better or even simply as a “self-knowledge trip”.

– Wladya Bessa, Program Manager at Symantec

While I was Director of Global Diversity at Symantec I had the pleasure of working with Isolde on a number of occasions. She helped launch our Dublin Diversity and Inclusion Initiative and Council. Her expertise, dedication and hard work enabled us to successfully institute an award winning Diversity and Inclusion Council at our Dublin site. She not only understood the needs of the site but anticipates what would work best two to three steps down the process. She has the knowledge and the personality and insight to work well with all our associates from senior executives to line employees. I would highly recommend Isolde and look forward to working with her again.
– Fernando Serpa, Director Global Diversity and Inclusion at Johnson Controls