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Professional Services Designed To Support Your Every Need.

About Us

The Story Behind the Name

KOI is drawn from the Koi Carp, whose growth is determined by the health of its environment. I chose it because I believe the same is true of leadership. The conversations, the culture and the relationships shape the quality of the work environment. A healthy environment brings out the best in people. That is where performance, engagement and growth are found.

Founded in 2009, KOI exists to help leaders and organisations get that environment right.

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Isolde Norris

Working with Isolde, clients often notice something unexpected. The conversation goes deeper than they anticipated. Not just the presenting challenge, but something more fundamental: how they think, how they feel, and how they show up as a leader. That's intentional.

Isolde is a Master Accredited Executive Coach, Accredited Team Coach and Fellow of the Association for Coaching. She brings over 25 years of leadership experience to her practice. Her approach draws on a grounding in Gestalt coaching alongside somatic and body-based practices - working with clients not just cognitively, but at the level where lasting change most often begins.

A former senior leader in a global software multinational, she understands the real pressures her clients face. She has lived them. Today she works with senior leaders and teams in some of the most demanding and complex organisations, spanning technology, financial services, healthcare, legal, pharma, education and the public sector.

Eimear Carney

Eimear is an accredited Professional Executive Coach and Fellow of the Association for Coaching, working with leaders and teams since 2015. Her early career spanned global roles with Diageo PLC and as General Manager in an Irish life sciences start-up – years immersed in financial discipline, marketing, and strategic decision-making. Over time she made a deliberate shift: from driving performance to developing people.

Today she coaches, mentors, and delivers bespoke leadership programmes across healthcare, financial services, education, and beyond – in both the public and private sectors.

Clients consistently say that Eimear brings a quietly confident and deeply attentive presence to her work - leaving them with clearer thinking, renewed energy, and a richer understanding of themselves that changes how they show up as a leader.

What Our Clients Say

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"My team has worked with Isolde and KOI for 6 years and the experience has been transformative. We have always been a remote team and the dynamics are different than what you may be used to."
Eric Bailey
Global Director of Travel, Venue Source and Payments, Microsoft.
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"Working with Isolde transformed our leadership team. She helped us navigate major global change, build trust and reach a level of performance we hadn’t achieved before."
Brian Kirwan
Director Globalization & Development.
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"Our most recommended programme, year after year. KOI delivers real impact. Participants leave with greater self-awareness and skills they apply immediately. We re-commission it because it works."
Shauna Ennis
Head of Learning and Development, Tallaght University Hospital
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"The Emerge programme exceeded our expectations in developing our female talent pipeline. Participants developed leadership skills across 16 areas and described the impact as transformational both personally and professionally."
Linda Allen
Head of Talent Management, Iarnród Éireann Irish Rail
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