Contact today on +353 86 605 4996
Isolde Norris


BA, MBA, DipAdvMgtBEC, ProfDipAdvBEC Executive Coach &
Change Management Consultant

Mobile: +353 86 605 4996

Association of Coaching

Isolde Norris runs an executive coaching business called KOI Consulting. She is a qualified executive business coach and change management consultant. She is an accredited member of the Association for Coaching and adheres to their code of ethics.

With over 20 years experience working in both large and small organisations, her career has always involved a strong focus on building effective and high-performing teams in high pace and high change environments.

She spent 12 years in a large IT multinational, in a range of positions, including Project Manager, Team Lead, Manager and Senior Manager. During this time she managed a geographically dispersed programme management department, functional and cross-functional departments and large cross-functional project teams and task forces.

As Senior Manager, she designed and implemented successful culture change programmes resulting in improved employee morale, new ways of working and significant increases in performance. This experience ignited her interest and continued passion for organisational development and led her to re-train as an executive coach.

Isolde has subsequently coached senior managers from a diverse range of industry sectors, namely telecoms, IT, pharmaceutical, FMCG, semi-state, community and not for profit. An advocate of psychological mindedness, Isolde uses this to coach her clients to secure lasting change and improved performance. Whatever the industry, her approach is always the same- guiding individuals to allow them to reach their true potential, through increased awareness of themselves, others and their relationships.

In Japanese culture, the koi fish is a symbol of worldly aspiration, adaptability, resilience and advancement. The growth and development of the koi fish is affected by its environment and nutrition. Isolde chose the koi as a metaphor for her work as a symbol for our potential to grow both personally and professionally.

Isolde has a BA in English and Economics from UCD, and an MBA and professional Diploma in Management from the Open University. She holds a postgraduate Diploma in Business and Executive Coaching and a postgraduate Diploma in the Psychology of Business and Executive Coaching from the UCD Smurfit Business School. She has recently completed a certificate in Coaching Supervision with the UCD Smurfit Business School.

She holds a certificate of BPS Competence in Occupational Testing Level A and B and is both certified as a Bar-On EQi Emotional Intelligence assessor and an EBW (Emotions and Behaviours at Work) assessor.

Isolde is a coach practice tutor for custom coaching programmes and a coach supervisor for delegates of the postgraduate diploma in business and executive coaching with the UCD Smurfit Business School. Isolde is a member of Toastmasters Ireland and is available for speaking engagements at industry events and conferences.

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